1721 29 Ave SW #310, Calgary, AB T2T 6T7, Canada
Trino Zal

Privacy Policy Objectives

This Privacy Policy aims to give you information on how The company collects and processes your personal data including any data you may provide via our website when you purchase our certification services (through our website or by getting in contact with us directly), when you register with us as a member or when you otherwise contact us.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this Privacy Policy carefully together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware and understand our practices regarding how and why we are using your personal data and how we keep it secure. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.

- 1 - Gathering Personal Information

Our site collects the following types of personal and non-personal information:

  • Personal information which may include your full name, address, phone number, email address, zip code, IP address;
  • Demographic information which may include gender, race, ethnicity, education level, age, military/veteran status.
  • Login information such as username and password;
  • Work title, job title, department information, industry, licensure or credentials, and other information related to your work or Organization;
  • User activity which may include all content that you create, share or post in audio, video, text, images, and other media or software files that you provide on or through our web sites, ads, events and profiles, or that are provided on your behalf, including information in or about the content you provide, such as the location of a photo or the date a file was created; and information other people provide about you when using our web sites, ads, events or profiles, including when they send a message to you or upload information about you;
  • Web analytics which may include domain, geographic area, date/time of use, date/time data was collected, sites/subsites/pages viewed, click rates, and all communications with other users, including third parties, of our web site and profiles;
  • User communications, feedback, suggestions, and ideas sent to us;
  • Information you provide us when you or your Organization contact or engage us for support regarding our web site, events or profiles;

- 2 - Information Collected

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
  • Where you have specifically consented to us using your personal data in a particular way (for example, when you consent to our use of non-essential cookies or to receiving our publications or newsletters). You have the right to withdraw consent at any time.

Purposes for which we will use your personal data

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

- 3 - Third-party Data Handling

This privacy policy applies solely to our website. For external links you follow, check the respective privacy policies of those sites to understand their data handling practices.

- 4 - Securing Personal Data

Ongoing Security Enhancements

Our organization continuously works to secure the confidential information collected online. We utilize advanced tools to prevent unauthorized access, viruses, and other security threats, and regularly update our security protocols and measures to adapt to new challenges.

- 5 - Refining Our Privacy Policy

From time to time, we may need to update or modify this Privacy Policy to reflect new legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Policy.

- 6 - Communication Points

If you wish to discuss any aspects of this Privacy Policy or have questions, please do not hesitate to contact us.

- 7 - Privacy Law Guidelines

Our commitment to transparency and accountability in data management extends to how we handle complaints related to personal data. We engage directly with individuals to address their concerns and strive for a resolution that respects both the individual's rights and the regulatory framework. If an issue cannot be resolved through direct dialogue, we are prepared to work cooperatively with data protection authorities to find a satisfactory resolution, demonstrating our commitment to ethical data practices.

- 8 - Your Personal Data Rights and Control

If you have an account with us or have left comments, you have the right to request an exported file of your personal data that we hold about you, including any data that you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal, or security reasons.

- 9 - Site-specific Cookies

We may automatically collect additional information about your visit to our Online Platforms, including pages you visit, your geographic location based solely on your Internet Protocol (IP) address, promotions with which you interacted, and other behaviors. This information is collected for the purpose of improving your overall visit to our Online Platforms by providing interest-based content. For example, we may collect information about your geographic location and a specific interest, based on topics you have browsed on our Online Platforms, so that we can highlight a program or resource close to your location. The data may also be used to provide interest-based content for communications for which you have opted in.

We may also gather certain information automatically, including but not limited to, IP addresses, browser type, Internet Service Provider (ISP), operating system, date/time stamp, mobile location and device type, and/or clickstream data. This information may be collected via cookies, web beacons, and/or similar technologies that help us serve you better, for example, by making your interactions with our Online Platforms faster or more personalized. The information we collect automatically through these technologies may be linked to other information we collect about you.

When interacting with our services within social media, we may obtain information stored within social media or authorized by you to be collected by us within such social media. This information may include your contact information, email address, friend information, friends and pages with whom you have an association, and other information stored within social media.

- 10 - Allied Policies

Legal Disclosures

In response to lawful requests by public authorities, we may share your personal information. This includes responding to subpoenas, court orders, or national security or law enforcement requirements. We may also disclose personal information to enforce our rights and agreements, or when we believe it's necessary to protect our businesses, customers, users, or others.